To publish a listing, you must create a Service Provider account on the Platform. During registration, you will be asked to provide basic business or personal details, service categories, and service areas. Once submitted, your listing is reviewed for compliance with the Terms of Service and Acceptable Use Policy before publication.

You must provide accurate and up-to-date information, including your name or business name, contact details, service areas, and any legally required business or tax information. You are responsible for ensuring that your profile and listings remain accurate at all times.

Yes. Listings are reviewed to ensure compliance with the Terms of Service and Acceptable Use Policy. Locbay reserves the right to reject, suspend, or remove listings that violate these rules, subject to applicable law.

Yes. You may upload relevant images or content that you own or have the right to use. Content must be lawful, accurate, and not infringe third-party rights. Locbay may remove content that violates platform rules.

Each listing is active for a fixed period of four (4) weeks from the date of activation, unless removed earlier in accordance with the Terms of Service or applicable law.

If you upgrade a listing from a free plan to a paid or upgraded plan, the listing period restarts from the date of the upgrade. Any remaining time from the previous listing period does not carry over.

Yes. You may edit or remove your listings at any time through your account dashboard. Removed or expired listings may be retained temporarily in accordance with the Privacy Policy.

Paid or upgraded listing features provide enhanced visibility or placement on the Platform. These features relate solely to listing presentation and do not guarantee inquiries, leads, or business results.

No. Locbay does not charge commissions on services and does not process payments between Service Providers and End Users. All service payments are handled directly between users outside the Platform.

Fees paid for upgraded listings are non-refundable once the listing has been activated. An exception may apply only in the event of a verified technical error attributable solely to the Platform that prevented the listing from being displayed as intended.

Yes. Depending on your selected listing plan, you may include external contact details such as email addresses or third-party messaging services. Any communication conducted outside the Platform occurs directly between you and the End User and is not monitored or controlled by Locbay.

Locbay does not verify licences or insurance. You are solely responsible for ensuring that you comply with all applicable legal, licensing, tax, and consumer protection requirements in the jurisdictions where you offer services.

Accounts may be suspended or terminated for violations of the Terms of Service, Acceptable Use Policy, or applicable law. No refunds or credits are provided for unused listing periods following suspension or termination.

You can contact us at support@locbay.com or through the contact options available on the Platform.